Privacy Policy
This Privacy Policy explains how DigitalCenterEdu collects, uses, stores, and protects personal information when you visit our website, create an account, use educational games, or purchase digital products and tokens.
1. Information We Collect
Depending on how you use our services, we may collect account information such as username, name, email address, and contact details you provide; authentication and email-verification records; purchase, payment-status, and token-distribution records; and technical information needed to operate, secure, and troubleshoot the website. We aim to collect only information reasonably necessary for the stated purposes.
2. How We Use Information
We use personal information to create and manage accounts, authenticate users, verify email addresses, deliver games and digital products, process and reconcile purchases, distribute tokens, provide customer support, protect against fraud and unauthorized access, maintain records, and meet legal obligations.
3. Payments and Token Services
When you purchase tokens or digital products, we may retain order details, payment status, transaction references, and delivery records. Payments may be processed or confirmed through third-party payment services. We do not intend to collect your banking password, card PIN, or one-time password (OTP). Payment providers may process information under their own privacy policies.
4. Legal Basis for Processing
We process personal data on a lawful basis applicable to the relevant activity, which may include your consent, performance of a contract, compliance with legal obligations, or another basis permitted by applicable law. Where consent is the basis, you may withdraw it as permitted by law. Withdrawal does not make earlier lawful processing unlawful and may affect services that require the relevant data.
5. Sharing and Service Providers
We do not sell personal information. We may share information with service providers who help us operate hosting, email delivery, payment confirmation, security, or customer support, where necessary and subject to appropriate safeguards. We may also disclose information when required by law or when reasonably necessary to protect rights, users, and service security.
6. Storage, Security, and Retention
We use reasonable technical and organizational measures to protect personal information. No internet transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including account operation, transaction records, dispute handling, security, and legal requirements, and then delete or anonymize it when appropriate and lawful.
7. Cookies and Technical Data
The website may use session cookies or similar technical mechanisms to support login sessions, security, and core functionality. Hosting systems may also record technical logs for security and troubleshooting. If we introduce analytics, advertising cookies, or other optional tracking technologies, we will provide notices and obtain consent where required by applicable law.
8. Your Rights and Choices
Subject to applicable law, you may have the right to request access to, correction of, updating of, or deletion of personal data, to withdraw consent where processing relies on consent, or to raise a complaint about data processing. Some records may need to be retained to comply with legal obligations or resolve disputes. Contact us to submit a request; we may need to verify your identity before acting.
9. Children and Educational Use
Some DigitalCenterEdu services contain educational games that may be used by younger audiences. If a service involves personal data belonging to children, we will handle it in accordance with applicable legal requirements, including any required parental or guardian involvement. Parents or guardians who have concerns about a child's personal information may contact us.
10. International Processing
Our hosting or service providers may process information in locations outside your place of residence. Where personal data is transferred across borders, we will apply safeguards and comply with requirements imposed by applicable data-protection law.
11. Changes to This Policy
We may update this Privacy Policy when our services, data practices, or legal obligations change. We will publish the updated version and revise the version number and effective date. If a change requires fresh consent, we will request it as required by law.
12. Contact Us
For privacy questions or requests concerning your personal information, contact DigitalCenterEdu using the official contact details published at https://digitalcenteredu.my.id/. Do not send passwords, card PINs, or OTPs in a privacy request.